At Rockar we don't measure our success in terms of sales or profit, in fact the only thing we really care about is what our customers say about their experience with us.
 
We know that consistently delivering great customer service is the best way to build a strong reputation, and so the only thing we focus on in our Stores and online, is the level of satisfaction our customers have when they buy a car with us.
 
We are actively recruiting for a number of roles ahead of opening our new luxury brand store at Westfield Stratford this summer.

 

Store Angels (Full and Part Time – based at Westfield, Stratford)

You are the person that really makes a difference to our in-store customers.  You take the time to answer questions about the cars and how they work, help customers navigate the website if they get stuck, and take the time to organise You-Drive experiences.  These roles are all about service and building relationships. This role would suit candidates who have experience of working with customers with high expectations in a face to face environment.  Ideally you’ll also have a driving licence.

 

Service Advisor (Full Time – based at Bromley by Bow)

In this dynamic role, you are the link between our Service Team who repair and service customer vehicles and the customer.  You’ll take the time to understand what the customer needs, helping them book service appointments at times that suit them as well as passing on information from the Service Team to the customer.  You’ll need to be a master at organising work, have great attention to detail and be able to explain complex things in an easy to understand way.  This role would suit experienced administrators who are confident in working with retail customers.

 

What we offer

-The chance to join a real team environment where great service is recognised
-Competitive basic salaries that aren’t based on targets starting at £19k per annum (FT) 
-Full training supported by one of the UK’s most well respected, cutting edge vehicle manufacturers
-Opportunities to progress into first line management roles as we grow

Interested? Get in touch!


If you would like to apply for any of these roles send your CV to Rob Coates – recruitment@rockar.com.  We read every application that comes through, and are always happy to have a chat and learn more about you.  Be different - have a career the Rockar way.